Frequently Asked Questions—Get The Answers

MADE IN THE USA– LakeEze is a family-owned and an operated business, offering unmatched experience and quality in dock design and construction, and world-class dock accessories in the heart of upstate South Carolina.

LakeEze accessories can be purchased through our dealer network. Use our dealer locator to find the most up-to-date information on LakeEze dock accessory dealers near you.

LakeEze, Inc. warrants to the original purchasing consumer or dealer that its products and parts are free from manufacturing defects in material and workmanship when properly assembled, installed, and maintained under normal use and service. Each LakeEze product has a 3 year limited warranty. See more regarding our warranty information here.

Little to none! The LakeEze dock accessory line is built to last when operated under normal conditions. We recommend a wipe-down cleaning once a year (or as needed), but overall our LakeEze products require very little maintenance.

• At any age, it is significantly easier to get on these stair-step-designed ladders with wide/deep footing compared to vertical, small-rung ladders.
• Unlike the straight-up and down ladders, the gentle incline of the LakeEze Ladder allows many people who cannot climb a ladder but can manage stairs to access the water again. Everyone from small children to elderly individuals can use this ladder!
• Given its staircase design, the LakeEze Ladder has also made it possible for many people with varying disabilities to enjoy the water again.
• Most dogs love them, too, from Chihuahuas to Golden Retrievers!
• You only need one ladder for both people and pets.
• With the wide steps that create a stable sitting surface, you can enjoy sitting in the water or even standing on the ladder hands-free, resting instead of treading water.
• It makes it easier to board kayaks, canoes, jet skis, paddleboards, etc.
• Since the tread depth is larger than other ladders, the steps are much more comfortable on your feet.
• These ladders don’t swing under your dock like some conventional ladders do, making it more difficult to climb out.

• LakeEze Ladders are made with high-quality aluminum profile. Other ladders are made with thin-walled tubing.
• To avoid flexing with the thin-walled tube, other ladders make the descent angle steeper, making it more of a climb out instead of walking out.
• The LakeEze Ladder also has a taller handle height in comparison to other sloped ladders, making it easier to walk out of the water instead of having to climb out of the water.
• Where the LakeEze Ladder really blows other sloped ladders out of the water, is its ability to be lifted with minimal effort. It may be made out of high quality, heavy duty aluminum, but the EzePull technology allows for the ladder to be effortlessly lifted in and out of the water.
• See comparison chart for a comparison breakdown of the LakeEze Ladder with other comparable sloped ladders on the market.

We offer both a 5-Step and a 6-Step LakeEze Ladder. To determine which version you need, measure the distance from the top of your dock to the water line.

The frames of the LakeEze Ladder is made with high-quality, heavy-duty 6061 T6 custom aluminum profile. The handrails are made with 6063 T5 custom aluminum profile. The steps are made of a high strength glass-filled nylon.

The LakeEze Ladder is made with heavy duty materials weighing in around 85-100 lbs, however, the EzePull technology allows for the ladder to be VERY easily lifted out of the water, with a pull force of around 40lbs for the 5-Step LakeEze Ladder and around 60lbs for the 6-Step LakeEze Ladder, making it considerably easier to lift than other sloped ladders or ladders made with steel and wood. The LakeEze Ladder steps are also perforated to reduce drag and allow the water to flow through them, rather than pull against, once again making lifting easier.

The LakeEze Ladder is built for life on the water and built to last and be enjoyed for years to come. The LakeEze Ladder has been load cycle tested 28,000+ times with no failures. The EzePull technology springs are rated for 10,000+ cycles, meaning that this ladder could be used by a family of 4 lifting the ladder several times a day for about 10 years without having to service. Given that the LakeEze Ladder is broken up into individual components, it can also be serviced and repaired easily if anything were to need replacing.

If you notice that your LakeEze Ladder is becoming more challenging to lift, there is a simple solution that might help. It could be as easy as re-greasing the springs within the spring housing assembly. We highly recommend performing routine maintenance to re-grease the springs regularly. This ensures that the spring-assisted lift assembly remains well-greased and functions properly.

You can easily purchase marine grease from most hardware and marine stores, which will be suitable for this task. By applying the appropriate marine grease, you can keep your ladder operating smoothly and efficiently, ensuring many more enjoyable experiences on the water.

If the product is being used in a brackish environment, we highly recommend adding one of our LakeEze Universal Zinc/Saltwater Add-On Kits to protect and extend the lifespan in saltwater conditions as well.

When installing your LakeEze Ladder under a roof, it’s important to ensure sufficient clearance for the ladder to be raised and stored upright on the dock. For the 5-Step Ladder, we recommend a minimum roof height of 8 feet, as it reaches a height of 86 inches at the peak of its rotation. For the 6-Step Ladder, a minimum roof height of 9 feet is recommended, as it reaches a height of 101 inches at the peak of its rotation.

Yes! You can find our easy to follow installation instructions here. We also have an installation video to walk you through the installation found here.

No! The ladder mounting is designed to tie into the frame or span many boards to prevent damage to the decking.

No. The upper grab rails are included in the purchase of the LakeEze Ladder, but are not required. They function as side hoops for additional stability when getting in and out of the water.

Yes! We provide all the hardware required for the installation. We do not provide the tools needed for installation.

Yes, you can. For installation on a concrete dock, a hammer drill is required. Mark the mounting holes and use a masonry drill bit for the installation, making sure to use the backing plate to ensure the ladder is tied into the dock frame.

Fixed docks, floating docks, swim platforms, piers, seawalls, bulkheads, or any platform with a 90° angle.

To clean algae and dirt buildup on your LakeEze Ladder, use a soft bristle brush and a mild detergent, such as Dawn Dishwashing Liquid. For any discoloration, the coating can typically be restored with Scotch Brite scrub pads.

Please avoid using wire brushes or any metal tools on your LakeEze Ladder, as these can damage the surface. Additionally, be mindful of using harsh chemicals near the water to prevent potentially harmful runoff. We recommend choosing eco-friendly cleaning products whenever possible to protect your waterfront environment.

It will if left in the water for a period of time. One of the benefits of the LakeEze Ladder is that it is retractable, so it is recommended that if not in use, they be put in their upright position on the dock to avoid this.

For cleaning instructions, please refer to #14.

The LakeEze Ladder steps are made to provide a gentle, non-skid surface.

The LakeEze Ladder’s aluminum ladder and handrail design with stainless steel hardware and brass nuts, are all rust-resistant when used correctly. All metals oxidize; however, unlike other metals, aluminum performs extremely well in water. When used in saltwater applications, it is highly recommended to remove from water when not in use since saltwater corrodes metals more quickly.

We also highly recommend adding one of our LakeEze Universal Zinc/Saltwater Add-On Kits to protect and prolong the lifespan of your LakeEze accessories in saltwater environments. The LakeEze Universal Zinc/Saltwater Add-On Kit is designed to provide superior protection by installing a zinc washer on your LakeEze products. Zinc significantly slows down the corrosion process by preventing moisture from reaching the base metal. By corroding approximately 100 times slower than other metals, zinc acts as a durable shield for your LakeEze accessories. Even if the underlying metal becomes exposed, the zinc washer continues to protect it from corrosion through its galvanic protection properties. This not only prolongs the lifespan of your accessories but also ensures they remain functional and visually appealing for years to come.

The LakeEze Ladder should NEVER touch the bottom of the lake or pool.

No. It is recommended that the ladder be left in the up position when not in use to prevent algae, barnacles, and dirt buildup. It will also prevent the ladder from being hit by a boat when the dock isn’t being monitored. In the event that the ladder is left in the water and requires cleaning, please refer to #14 for cleaning instructions.

Yes! Simply rotate it out of the water when not in use and the ladder will rest securely on the dock.

Yes! From small to large, most dogs LOVE this dock ladder. The LakeEze Ladder is truly ideal for ALL ages and furry friends.

Yes! We currently offer Grey, Seafoam, Navy Blue, and Espresso Brown with more color offerings added periodically. Our website will always have the most up to date color offering information!

Yes! The ladder is designed with the ability to choose which side you would like your handrail on, or you can opt for double handrails.

For the 5-Step Version, the bottom step is 44 3/8” below the deck height. For the 6-Step Version, the bottom step is 53 7/8” below the deck height.

The ladder operates with a spring assisted lift that requires the ladder to be locked in the down position when in use. Apply some weight to the ladder (step on the first or second step) to release the tension and insert the hitch pin through the slot in the latch plate. This will keep the ladder locked in the down position while in use. When you are ready to store the ladder back on the dock, again, apply weight to the ladder and pull the hitch pin out with the tether. You can then raise the ladder and store it in the up position.

The LakeEze Ladder sits back approximately 50” on the dock when in the up position. However, most of this depth is just the handrail portion. It is worth noting that while the ladder may sit back farther than other ladders on the market, it is only taking up this dock space when not in use. When you are on the dock, enjoying lake life, it will be in the water and not taking up much dock space.

The front of the LakeEze Ladder spring housing’s are mounted 8.5” from the edge of the dock. The ladder spans about 19” to the back of the spring housing’s/upper grab rails.

The LakeEze Ladder operates at a 42 degree angle. This allows people and pets to actually stand or sit on these stairs and conforms to staircase regulations unlike other ladders on the market.

The ladder steps have a treat depth of 11 ¾” with 1 3/8” of overlap.

When mounted securely and properly to the dock/pier structure, the 5-Step LakeEze Ladder will easily hold and support 350 lbs and the 6-Step LakeEze Ladder can easily hold and support 300 lbs.

• At any age, it is significantly easier to access and store your kayak/canoe with our LakeEze Stow & Go system.
• There is not much else comparable on the market that not only provides a storage solution for kayaks/canoes, but also provides a system for easy launching like our LakeEze Stow & Go does.
• Given its hoop and step design, the LakeEze Stow & Go has also made it possible for many people with varying disabilities to enjoy kayaking again.
• It takes the hassle out of kayaking. With our LakeEze Stow & Go, you no longer have to lug your heavy kayaks in and out of the water. You simple lower the system into the water and use the large step and hoop for stability to enter and exit the system. When done using, it can be easily raised into the angled, storage position with the use of the winch.

The external hoop dimensions for the LakeEze Stow & Go are 40”x24”. The internal hoop dimensions are 36”x20” which will accommodate kayaks and canoes up to 36” wide and approximately 17 3/4” tall. We recommend measuring your kayak/canoe to make sure that the Stow & Go system will work for you.

The LakeEze Stow & Go is built for life on the water and built to last and be enjoyed for years to come. We have had many units installed on lakes all across the US for years with no issues.

If the product is being used in a brackish environment, we highly recommend adding one of our LakeEze Universal Zinc/Saltwater Add-On Kits to protect and extend the lifespan in saltwater conditions.

Check out our operation video here.

Yes! You can find our easy to follow installation instructions here.

No! The LakeEze Stow & Go system ties into the dock frame or spans many deck boards to prevent damage to the decking.

Yes, as long as you have the space on the exterior of your dock. Many kayak enthusiasts have multiple units installed to more easily store and launch the kayaks/canoes.

Yes! We suggest adding a bicycle lock and looping it through the kayak/canoe and LakeEze Stow & Go loop for additional security for your belongings. Note: the lock is not included in the purchase of the LakeEze Stow & Go, but can be easily added.

The LakeEze Stow & Go was designed for easy lifting in and out of the water. The LakeEze Stow & Go comes standard with a winch to assist with this and makes it TRULY a breeze to operate.

No. It is recommended that the LakeEze Stow & Go be stored in the up position when not in use to prevent algae, barnacles, and dirt buildup. It will also prevent your kayaks or canoes from collecting water inside.

Yes! This is what the LakeEze Stow & Go is designed for! The LakeEze Stow & Go is designed to be easily raised and lowered in and out of the water.

All metals oxidize; however, unlike other metals, aluminum performs extremely well in water. When used in saltwater applications, it is highly recommended to remove from water when not in use since saltwater corrodes metals more quickly. The LakeEze Stow & Go’s aluminum design with stainless steel hardware and brass nuts, are all rust-resistant when used correctly.

We also highly recommend adding one of our LakeEze Universal Zinc/Saltwater Add-On Kits to protect and prolong the lifespan of your LakeEze accessories in saltwater environments. The LakeEze Universal Zinc/Saltwater Add-On Kit is designed to provide superior protection by installing a zinc washer on your LakeEze products. Zinc significantly slows down the corrosion process by preventing moisture from reaching the base metal. By corroding approximately 100 times slower than other metals, zinc acts as a durable shield for your LakeEze accessories. Even if the underlying metal becomes exposed, the zinc washer continues to protect it from corrosion through its galvanic protection properties. This not only prolongs the lifespan of your accessories but also ensures they remain functional and visually appealing for years to come.

The overall bracket width of the LakeEze Stow & Go is approximately 27”.

The overall horizontal dimension when deployed is 54”.

The step is 21 1/2”x12” (width x depth) and can be adjusted up to 18” below the deck level and waterlines up to 26” below the deck level, in 1 1/2” increments. This step design allows for a steady platform for getting in and out of the kayak/canoe dockside.