Welcome to LakeEze.com. These Terms and Conditions ("Terms") govern your use of the LakeEze® website and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1. Acceptance of Terms
By accessing and using the Services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our Services.
2. Changes to Terms
We reserve the right to modify or replace these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.
3. Use of Services
You agree to use the Services only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
4. Pre-Orders
Pre-orders are advance purchases made on new merchandise scheduled to be shipped at a future date. Payment for pre-ordered products will be processed at the time of purchase to secure your order. Shipping dates are estimated and subject to change. We will notify you of any changes as soon as possible.
5. Shipping Policy
All orders are subject to product availability. Once the item is available to ship, orders will be processed within 3-5 business days (Monday through Friday) and shipped via UPS standard ground service. Delivery typically takes 5-7 business days after the product has left our facility. Notification of lost items must be received within 14 days from receipt of the shipping confirmation email. For more details, please refer to our Shipping Policy.
6. Return and Refund Policy
We offer returns within 30 days of purchase. Items must be returned in their original packaging, with no visible signs of wear or use. Discounted items are final and cannot be returned or exchanged. Customers are responsible for return shipping costs. It takes approximately 2-4 weeks to process refunds, replacement products, or store credits. For complete details, please see our Return Policy.
7. Warranty
Our products are provided with a three-year warranty against manufacturing defects in material and workmanship. This warranty is limited to the original purchaser and does not cover damage from misuse, improper installation, or lack of maintenance. For full details, please visit our Warranty Information.
8. Intellectual Property
All content, including text, graphics, logos, and images, on the LakeEze® website is the property of LakeEze® or its content suppliers and is protected by copyright and trademark laws. You may not use any content from our website without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, LakeEze shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Services.
10. Indemnification
You agree to indemnify, defend, and hold harmless LakeEze, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from your use of the Services or your violation of these Terms.
11. Disclaimers
The Services are provided on an "as is" and "as available" basis. LakeEze makes no representations or warranties of any kind, express or implied, as to the operation of the Services or the information, content, materials, or products included on the website.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law principles.
13. Privacy Policy
Please review our Privacy Policy, which also governs your use of our Services, to understand our practices.
14. Contact Information
If you have any questions about these Terms, please contact us at sales@lakeeze.com. By using our Services, you acknowledge that you have read and understand these Terms and agree to be bound by them.
